How to break out of the work rut
Spring has sprung, the grass is riz, what comes next is up to us. It's so easy, as seasons change, to drift along, losing sight of what's important - both to us and to our business. Spring is here - and Christmas is in sight. Why not just cruise? Even when you value work / life balance, you really can give more to your business and life by keeping things interesting.

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Business can be challenging, and knowing how to stay on top takes skill and dedication. Janice Davies shares tips from here experience on how to overcome the odds and stay positive.

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Not only are well crafted testimonials good for persuading people to do business with you, they're also effective in building the loyalty of people who provide them.

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We're known as a nation of do-it-yourselfers, and while this great number eight wire can-do attitude certainly has a lot to do with all the small Kiwi businesses which have been spawned, DIY has its downfalls too This week's guaranteed-under-two-minute-read has tips and tools to help make sure that while you might tackle some of the more technical aspects of running your business, you still have the expertise to do it professionally.

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Working collaboratively with others is different from working on your own - and it's often one of the first challenge any business owner faces when trying to grow their business. Increasingly, the challenge is as much about finding the right tool as it is about learning the right behaviour. Phil Astley shares his experience of one tool which he finds invaluable.

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Are your web site statistics giving you a true picture of who is visiting your site? "Probably not", says expert Chris Price. He sheds light on how referral spam works and explains how it may be impacting on your analytics, and what you can do about it.

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Service based business can be the most difficult in which to measure profitability. All kinds of issues can impact the difference between what is charged to a client and the cost of delivering the service. Sue Hirst has some tips to help you enhance the profitability of yours.

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Heather Douglas

I recently agreed to be interviewed by Kiwi Mum Janine Ogg, co-host of the Get It Done Mum podcast. Janine has kindly invited me to share this with the Bizbuzz community.

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For years business coaches and leaders have been drumming into us the importance of customer loyalty. But, in actual fact, says Denis Rosen, loyalty isn't what you want from your customer. He explains.

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Are you feeling like the happiness factor has disappeared at work? And productivity, efficiency and absenteeism are taking a real hit? Yolanda Cholmondeley-Smith points out eight steps you can take to make a difference.

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