Staff

Company policies on file
The time to make sure you don't run into problems with employees not behaving the way you want them to, is before the trouble starts. Michael Smyth explains what you need in place to make managing employee behaviour much easier and more effective.

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Candidate selection
If the mere thought of employing staff is a nightmare, you are not alone. Finding someone who is a great fit with your business is critical, and if you think that means finding someone just like you, it's time to think again, says Phil Astley.

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Many small business owners find out too late - when they come to sell their business - that it's not worth what they thought it was. Michael Smyth helps you make sure it doesn't happen to you

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Ruler
You can't manage what you can't measure, as the saying goes, and this applies just as much to your team's perfomance. Sharn Rayner shares ten top tips on measuring performance – from weekly catch ups to appraisal processes.

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Succession planning is an essential part of growing your business, if you plan to exit it at some point. No matter whether it's a small family business or a bigger enterprise, Sharn Rayner offers some food for thought.

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Angry self employed person
When someone is getting under your skin, do you handle the situation in a way that calms things down or simply makes it all worse? Whether it's happening in business or your private life, Janice Davies has some sound advice.

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Teach people to own the issue
Whether you're managing a sales team, working with contractors or outsourced suppliers, or even looking for a way to encourage family to step up, Janet Lapp shows you how to make people accountable. And it's not only good for you, it's good for them too.

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Writing an exceptional job ad makes all the difference when it comes to recruiting. Tania Howard explains why she never wants to see the words "We're hiring!" again - and offers some great do's and don'ts to help you attract the best candidates for your vacancy.

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Meetings are not only for corporates, and small businesses are perhaps even more at risk of a more relaxed approach to meetings easily making them more costly and less effective. Eileen McDargh has ten pointers to help you get the business done without wasting time and money.

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How important is good management and leadership in your business? Managers can get themselves and others in knots in the leadership versus management debate. It doesn't need to be this way. As Sue Dwan explains, managerial leadership combines the best of both approaches.

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You need to recruit this year but you’re dreading it. You haven’t got the budget to use agencies and you’re not overly keen on DIY, so what are your options?

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You may have very good reasons to want to reduce you're staff numbers, but going about it the wrong way can land you in a lot of hot water, not to mention being a costly process. Sharon Rayner outlines the correct process for handling layoffs.

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Conflict resolution
We often think of conflict as being destructive, but if we are able to embrace it and see the opportunities it brings, we can learn to appreciate the constructive and positive insights it is there to teach us.

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When you hired the best employees that were available in the job market, did they have the skills and ability to help your business achieve the success that you are striving towards?

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Outplacement support helps businesses manage the redundancy process as smoothly as possible. Sharn Rayner looks at your options if you need to reduce your staff numbers.

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Many smaller business owners find themselves in the position of having to recruit, but may have little or no experience of having done this before. In this article, we examine some of the pitfalls of recruitment and some tips to recruit more effectively.

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The STAR technique is a great way to interview candidates when you are trying to determine their competency in regard to a position you are hiring for. Tanya Gray explains.

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Psychometric assessment is a very effective way to help you work out how suited a candidate is to a job, but it's often seen as too difficult to implement. As Sharn Rayner explains, it needn't be daunting.

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On a recent trip to the Dolphin Research Centre, Eileen McDargh discovered there's a lot that leaders can learn from these intelligent, sociable animals.

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How prepared are you when interviewing candidates for a role? Do you follow a structured interview format? Do you use competency-based questions that address the requirements of the role that you’re seeking to fill?

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